Palantir, the War on Terror's Secret Weapon

A Silicon Valley startup that collates threats has quietly become indispensable to the U.S. intelligence community

By Ashlee Vance and Brad Stone

 

Robyn Twomey for Bloomberg Businessweek

 

Palantir Technologies CEO Alex Karp Jeremy Liebman for Bloomberg Businessweek

In October, a foreign national named Mike Fikri purchased a one-way plane ticket from Cairo to Miami, where he rented a condo. Over the previous few weeks, he’d made a number of large withdrawals from a Russian bank account and placed repeated calls to a few people in Syria. More recently, he rented a truck, drove to Orlando, and visited Walt Disney World by himself. As numerous security videos indicate, he did not frolic at the happiest place on earth. He spent his day taking pictures of crowded plazas and gate areas.
None of Fikri’s individual actions would raise suspicions. Lots of people rent trucks or have relations in Syria, and no doubt there are harmless eccentrics out there fascinated by amusement park infrastructure. Taken together, though, they suggested that Fikri was up to something. And yet, until about four years ago, his pre-attack prep work would have gone unnoticed. A CIA analyst might have flagged the plane ticket purchase; an FBI agent might have seen the bank transfers. But there was nothing to connect the two. Lucky for counterterror agents, not to mention tourists in Orlando, the government now has software made by Palantir Technologies, a Silicon Valley company that’s become the darling of the intelligence and law enforcement communities.
The day Fikri drives to Orlando, he gets a speeding ticket, which triggers an alert in the CIA’s Palantir system. An analyst types Fikri’s name into a search box and up pops a wealth of information pulled from every database at the government’s disposal. There’s fingerprint and DNA evidence for Fikri gathered by a CIA operative in Cairo; video of him going to an ATM in Miami; shots of his rental truck’s license plate at a tollbooth; phone records; and a map pinpointing his movements across the globe. All this information is then displayed on a clearly designed graphical interface that looks like something Tom Cruise would use in a Mission: Impossible movie.

As the CIA analyst starts poking around on Fikri’s file inside of Palantir, a story emerges. A mouse click shows that Fikri has wired money to the people he had been calling in Syria. Another click brings up CIA field reports on the Syrians and reveals they have been under investigation for suspicious behavior and meeting together every day over the past two weeks. Click: The Syrians bought plane tickets to Miami one day after receiving the money from Fikri. To aid even the dullest analyst, the software brings up a map that has a pulsing red light tracing the flow of money from Cairo and Syria to Fikri’s Miami condo. That provides local cops with the last piece of information they need to move in on their prey before he strikes.
Fikri isn’t real—he’s the John Doe example Palantir uses in product demonstrations that lay out such hypothetical examples. The demos let the company show off its technology without revealing the sensitive work of its clients. Since its founding in 2004, the company has quietly developed an indispensable tool employed by the U.S. intelligence community in the war on terrorism. Palantir technology essentially solves the Sept. 11 intelligence problem. The Digital Revolution dumped oceans of data on the law enforcement establishment but provided feeble ways to make sense of it. In the months leading up to the 2001 attacks, the government had all the necessary clues to stop the al Qaeda perpetrators: They were from countries known to harbor terrorists, who entered the U.S. on temporary visas, had trained to fly civilian airliners, and purchased one-way airplane tickets on that terrible day.

An organization like the CIA or FBI can have thousands of different databases, each with its own quirks: financial records, DNA samples, sound samples, video clips, maps, floor plans, human intelligence reports from all over the world. Gluing all that into a coherent whole can take years. Even if that system comes together, it will struggle to handle different types of data—sales records on a spreadsheet, say, plus video surveillance images. What Palantir (pronounced Pal-an-TEER) does, says Avivah Litan, an analyst at Gartner (IT), is “make it really easy to mine these big data sets.” The company’s software pulls off one of the great computer science feats of the era: It combs through all available databases, identifying related pieces of information, and puts everything together in one place.